Olineoindia.com believes in serving its customers as far as possible and therefore we follow the liberal cancellation policy.
Thank you for shopping at Olineoindia.com. If you are not satisfied with your purchase we are here to help you with the cancellation process. Here are the terms and conditions as follows – If you want to cancel an order, it must be done within 24 hours of placing an order.
There is no cancellation of orders placed under the “Same Day Delivery”. Customer can open the box in front of the delivery boy and check the product however in case of No cost EMI customer has to swipe first and then can open the product. In case if you feel that the product received is not as shown on the site or as per your expectation, you must bring it to the notice of O-Line-O Nexus India Pvt Ltd Customer Service within 24 hours of receiving the product. The O-Line-O Customer Service Team will take appropriate action after looking into your complaint.
Easy Return Policy
ERP (Easy Return Policy) Terms How to reach us?
Please use any of the following ways: How do you receive your refund through O-Line-O Nexus India Pvt Ltd shall refunds payment will be made through cheque / Voucher Code / Bank Transfer depending on the mode of payment used at the time of placing the order.
Easy Return policy Coverage Details:
We assure you that all products sold on O-Line-O are brand new and 100% genuine. In case the product you have received is ‘ Physical Damaged’, ‘Wrong Product sent Faulty or defective or ‘ Not as described’, our Easy Returns promise has got you covered. The possible resolution could be Replacement, Exchange or Refund, backed under the
easy return policy.
- Not dispatched within 4 days after the promised shipment date.
- Not delivered in 7 – 10 days after shipment.
- Call us 63900-63900 OlineO We Care.
Within how many days the customer service team will resolve the issue after
looking into the Customers Issue (Quality related problem)?
Since the product normally gets verified and delivered by the O-Line-O Franchise quality
and logistic team 99.99 % of the product will be in new condition and genuine products.
- If there is a manufacturing defect customer have to visit authorized customer
support centres, as it is under manufacturing warranty till one year.
- If there is physical damage while delivering the product, the product will be replaced by OlineO Franchise within 24 Hrs. of the delivery prior intimation to our customer care department with pictures and proper evidence. In case of complaints regarding products that come with a warranty from manufacturers, please contact our customer care support (6390063900) or Email-[email protected]